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Terms and Conditions


Security policy


I consider the security of your personal and payment information to be of paramount importance. I have implemented a number of security measures designed to provide you with peace of mind when shopping online.


Secure connections and encryption


The website uses 128-bit Secure Sockets Layer (SSL) encryption technology to ensure that your personal details are kept secure at all times.

Online payments are processed through Stripe and are not ever processed through our website.


If fraudulent charges are ever made on your credit card arising from transactions on this site, you will not be liable for them.


Our privacy policy provides further information about how your personal information is used by this and other sites by Pepita Maiden.



Privacy policy


I respect your right to privacy under the Privacy Act 1988 

(Commonwealth of Australia) and comply with the National Privacy Principles in respect to the collection of personal information from individuals.


Use of personal information

Be assured that I keep all personal information submitted in the strictest confidence. The information is stored on a secure server and is only used to process your order and for our own marketing purposes.


I do not rent or sell your personal information to any third party without your permission. However, we must fully cooperate should a situation arise where we are required by law to provide information about a customer.



Use of credit card information


Credit cards payments are processed in real-time through the Stripe server and payment gateway. Credit cards are charged immediately.


I do not keep a record of your credit card information. If the need for a refund arises this is processed through Stripe. I do not store your credit card details.


Use of email addresses


I may contact you via email in relation to orders that you place on this website (for example order confirmation emails, order status updates) and for marketing purposes from time-to-time.


Members who choose to subscribe to Pepita Maiden through this or other websites will receive occasional and sporadic updates. Members may choose to 'unsubscribe' from our mailing list by following the directions in the email.


I will not use your e-mail address for any other purpose, and will not disclose it to other individuals or businesses, without your consent.


Terms of use


The website is owned and operated by Pepita Maiden. Use of this website is subject to these Terms of Use.


Website policies


Users of this site are bound by the policies set out in the Terms and Policies specifically:

Security policy

Privacy policy

Terms of use

Payment methods

Delivery and freight information

Returns and refunds policy


The information contained on the Sign of the Monkey website may contain technical inaccuracies, typographical or bibliographical errors. Every effort is made to ensure the quality of the information available on this website. 


However, we cannot guarantee and we assume no legal liability or responsibility for the accuracy, currency or completeness of the information.


Links to external web sites


This website may contains links to external web sites. Reasonable care is taken in selecting linked websites, however it is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.


Links to external web sites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this site. Users of links provided by this site should be aware of which organisation is hosting the site they visit.


Views or recommendations provided in linked sites do not necessarily reflect those of Pepita Maiden (the Author).


Payment methods


After your billing and mailing address details are confirmed, you will be asked to provide payment details for your order. 


This site currently accepts the following payment methods:



American Express


Please note that credit cards are debited immediately for security purposes and to reduce the prospect of fraud. If your book(s) are not available for any reason, your credit card payment for the undeliverable book(s) will be refunded. This is done via Stripe. I do not store your credit card details.


Delivery and freight information

Purchases made on third party websites for ebooks or print on demand (hard copy) will be subject to the terms and conditions of that website.  The author is not responsible for any transactions that occur on third party websites.



Returns and refunds policy

If you have made a purchase on the Pepita Maiden website and have a problem with the ebook, please contact us at through this form and we can attempt to rectify the problem or provide a refund if necessary.


Purchases made on third party websites for print on demand (hard copy) will be subject to the terms and conditions of that website.  Pepita Maiden is not responsible for any transactions that occur on third party websites.

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